Shipping policy

Forever Polynesia aims to process and deliver orders efficiently while ensuring that each order is carefully prepared.

Order Processing

Orders placed through our website are typically processed within 1–3 business days, excluding weekends and public holidays. During peak periods, sales events, or holidays, processing times may be slightly extended.

Shipping Timeframes

Delivery times vary depending on the destination and shipping provider. Estimated shipping times are provided as guidelines and may vary due to courier operations, customs procedures, or external factors.

Shipping Confirmation and Tracking

Once your order has been shipped, a shipping confirmation email with tracking information will be sent to the email address provided during checkout.

International Shipping

Forever Polynesia offers international shipping to select destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Delays and Lost Packages

While we work with trusted shipping partners, Forever Polynesia is not responsible for delays caused by courier services, customs processing, or circumstances beyond our control. If you experience issues with delivery, our team will assist in contacting the shipping provider where possible.